Smart Home For Assisted Living

15th - 16th September 2021
NEC, Birmingham

 CPD Member




The NEC is a world class exhibition venue and is fully accessible. Here is a breakdown of the facilities available to visitors:

Food and Drink 

Food and Drink Icon

When it comes to food options, there are a lot of different choices available at the NEC. For more information about what’s on offer, please click here.

Mobility Equipment Hire

Mobility Equipment Hire

Wheelchairs - available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.

Scooters - £15 per day for all visitors.

We strongly advise visitors to pre-book equipment to avoid disappointment. We operate a telephone booking line Monday to Friday 0900hrs-1600hrs on 0121 780 4141 (Option 2 and then Option 7), or alternatively you can email at

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.

 Disabled Facilities

Wheelchair Icon

There are accessible toilets available across the NEC. There are also Changing Places toilets available within the NEC, on the Atrium side, providing space for up to 2 carers and extra features to meet additional needs, including height adjustable adult-sized changing benches and a hoist system. For more details visit Changing Places.

Quiet Room 

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We understand the event can become overwhelming for some of our visitors, that’s why we have a Quiet Room available for those who wish to take a break in the adjacent show 'Naidex'. For access to this room please visit the Organiser’s Office in Hall 7 and ask for a key. Please note that space is limited.

Assistance Dogs

Assistance Dogs

Assistance dogs are always welcome. Water and a space off the show floor will be available for assistance dogs in the adjacent show 'Naidex' next to the Naidex Trade area and the HDU facilities, and they will be able to go outside if needed via a dedicated door.

Vision & Hearing Impairments

Vision and Hearing

We have British Sign Language Interpreters and large print show guides available onsite, please enquire in the organisers office.