Smart Home For Assisted Living

9th - 10th Nov 2020
NEC, Birmingham

 CPD Member

Travel & Hotel


Travel & Hotel

The show is open from 10am to 5pm on Monday 9th and 10am to 4:30pm on Tuesday 10th November 2020. 


By Car 

The NEC is in the perfect location for car travel - 8 miles east of Birmingham city centre, and at the heart of the UK motorway network. 

Postcode: B40 1NT 

Free parking for Blue Badge holders  

Car Parking Options 

Parking will be on Hall 17 & 16 in the first instance. Once they are full they move to North 1 B. Visitors should follow signage and staff directions rather than looking for a named carpark as they won’t be labelled as such 

Shuttle Bus 

Buses usually run from one hour before the show opens to one hour after the closing time, and wheelchair accessible kneeling buses are available. You can check the electronic signage at the bus stops for live information. 

There is a dedicated shuttle bus that will take you from the bridge link that joins the NEC to Birmingham International Station directly to the show. Please follow signs & use the lifts to access the road below where the bus will pick up and drop off. 

By Uber or Taxi 

Please note, you should bring your Blue Badge with you, even if you are arriving by Uber, taxi or private coach, as this allows you to be dropped off at the main entrances. If you also require a pick up, please advise Uber or the taxi firm that you have a blue badge so they are permitted to pick you up from the main entrances. If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances. 

You can book a taxi over the phone by calling 0121 427 8888 or 0800 0142 729 and you can book Uber via their app. 

By Train

Direct services run all day, however if you’re travelling from further afield you may need to catch a connecting train at Birmingham New Street, which is less than a 15-minute journey away. For further information you can call National Rail enquiries on 08457 484950 or visit National Rail or Network West Midlands. 

Avanti West Coast offers 20% off selected Advance fares for all NEC customers, so book your journey in advance at Avanti West Coast Trains


We’ve partnered up with specialist accommodation agency Event Express to provide discounted hotel accommodation and flexible cancellation policies exclusively for the Smart Home Expo attendees. If you’re unsure of your requirements at this stage, the flexible cancellation terms will allow you to make amendments and cancellations at no charge until closer to the event date. However, we do advise that you book now and amend later in order to guarantee your preferred hotel. 

The Event Express service is completely free to use with no hidden charges and no booking or transaction fees, and the friendly reservations team will liaise with the hotels directly on your behalf. For more information, please contact Event Express directly via or on +44 (0)1905 732 737, or alternatively click here to book your accommodation online. 

Mobility Equipment Hire at the NEC

Wheelchairs are available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you've got your own, please bring it with you. 

There is a limited number of electronic scooters available to pre-book through Bartrams for a small cost. There will also be a limited number electric scooters available on a first come first served basis available at the NEC. These will be free of charge, but availability is limited. So we strongly advise to bring your own if you can. 

Disabled Facilities at the NEC

Accessible toilets are available across the venue. A Changing Places toilet is also available in the Hall 20 Atrium area. It provides more space for up to 2 carers - and extra features to meet additional needs, including height adjustable adult-sized changing benches and a hoist system. For more details visit Changing Places

More information and maps can be found on the NEC website: